Statement of Fees
What is a Statement of Fees?
Your Statement of Fees (SoF) provides a clear summary of the fees and interest associated with your current account during the period covered by the statement. It is designed to help you understand what you have paid for using your account and any interest you have paid or received, making it easier for you to understand the cost of your account and compare it with other current accounts.
What information does it include?
Your Statement of Fees provides a summary of the fees and interest applied to your current account during the period shown. Depending on how you use your account, this may include:
- fees for maintaining or using your account;
- payments and transfers;
- cards and cash withdrawals;
- arranged overdrafts;
- other account services; and
- interest you have paid or received.
If you have not used a particular service or no fee has been charged, this will be reflected in your Statement of Fees.
Why will I receive a Statement of Fees?
We provide you with a Statement of Fees to give you a clear and transparent overview of the fees and interest associated with your current account. Payment service providers are required to provide customers with a Statement of Fees at least once a year for each relevant current account they hold. Your Statement of Fees can help you understand the costs associated with your account and consider whether the account continues to meet your needs.
When and how will I receive my Statement of Fees?
We will provide you with a Statement of Fees for each relevant current account you hold with FirstBank UK at least once a year. We will send your Statement of Fees electronically to the email address registered on your account. Please ensure that your contact details are kept up to date so that you receive important information about your account.
Your Statement of Fees is separate from your regular account statements.
Contact Us
Need help understanding your Statement of Fees?
If you have any questions about your Statement of Fees, or need information in a different or accessible format, please contact us. We will be happy to help you understand the information provided.
